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BS EN ISO 14063:2020

$167.15

Environmental management. Environmental communication. Guidelines and examples

Published By Publication Date Number of Pages
BSI 2020 44
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This document gives guidelines to organizations for general principles, policy, strategy and activities relating to both internal and external environmental communication. It uses proven and well-established approaches for communication, adapted to the specific conditions that exist in environmental communication.

It is applicable to all organizations regardless of their size, type, location, structure, activities, products and services, and whether or not they have an environmental management system in place.

It can be used in combination with any of the ISO 14000 family of standards, or on its own.

NOTE 1

A reference table to the ISO 14000 family is provided in Annex A.

NOTE 2

ISO 14020 , ISO 14021 , ISO 14024 , ISO 14025 and ISO 14026 provide specific environmental communication tools and guidance relating to product labels and declarations.

PDF Catalog

PDF Pages PDF Title
2 National foreword
4 European foreword
6 Foreword
7 Introduction
11 1 Scope
2 Normative references
3 Terms and definitions
12 4 Principles of environmental communication
4.1 General
13 4.2 Principles
4.2.1 Transparency
4.2.2 Appropriateness
4.2.3 Credibility
4.2.4 Clarity
4.2.5 Regionality
5 Environmental communication policy
5.1 Management commitment
14 5.2 Developing the policy
6 Environmental communication strategy
6.1 General considerations
15 6.2 Integrating environmental communication into the organization’s general communication process
16 6.3 Resource efficiency
6.4 Establishing environmental communication objectives
17 6.5 Identifying interested parties
18 7 Environmental communication activities
7.1 Planning an environmental communication activity
7.1.1 General
19 7.1.2 Situational analysis
20 7.1.3 Setting environmental communication objectives
21 7.1.4 Identifying target groups
22 7.1.5 Defining geographic scope
7.1.6 Identifying environmental information
24 7.2 Selecting environmental communication content, approaches and tools
7.2.1 General
31 7.2.2 Defining responsibilities and involvement (internal and external)
7.2.3 Tracking input from interested parties
7.2.4 Planning for environmental communication activities on environmental crises and emergencies
33 7.2.5 Establishing a communication plan
34 7.3 Performing an environmental communication activity
7.3.1 Collecting and evaluating data
7.3.2 Conducting environmental communication activities
35 7.3.3 Recording and responding to feedback
36 7.4 Evaluating environmental communication
37 7.5 Conducting management review and planning revisions
38 Annex A (informative) Environmental communication within the ISO 14000 family
41 Bibliography
BS EN ISO 14063:2020
$167.15