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BS EN ISO 21388-2:2024

BS EN ISO 21388-2:2024

$102.76

Acoustics. Hearing aid fitting management – Tele-services as part of hearing aid fitting management (tHAFM)

Published By Publication Date Number of Pages
BSI 2024 22
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This document is a supplement to ISO 21388 which applies to hearing aid fitting management (HAFM) services offered by hearing aid professionals (HAP). It focusses on tele-services which can substitute, or complement services defined in ISO 21388, and it defines services which is provided in the facilities of the HAP. Moreover, this document specifies important preconditions such as education, facilities and systems that are required to ensure proper tele-services. If not other stated all definitions and requirements of ISO 21388 also apply for this document without further notice. Furthermore, it is tried to keep the structure of ISO 21388 to make it easier to use both standards together. It is recognized that certain populations with hearing loss such as children, persons with other disabilities or persons with implantable devices can require services outside the scope of this document. Assisted tele-services provided by non-hearing aid professionals, self-fitting, and other non-hearing care related services are also outside the scope of this document.

PDF Catalog

PDF Pages PDF Title
2 undefined
4 European foreword
Endorsement notice
6 Foreword
7 Introduction
9 1 Scope
2 Normative references
3 Terms and definitions
10 4 Service preconditions
4.1 General
11 4.2 Educational requirements for HAPs providing tele-services as part of hearing aid fitting management (HAFM))
12 4.3 Facility requirements (for tele-services)
4.3.1 General
4.3.2 Guidelines for client facilities
4.4 Equipment requirements
4.4.1 General
13 4.4.2 Guidelines for safety and quality
4.4.3 Guidelines for service support
14 4.4.4 Guidelines for service delivery
4.4.5 Guidelines for infrastructure management
4.4.6 Guidelines for deployment management
15 4.4.7 Guidelines for operations management
4.4.8 Guidelines for technical support
4.4.9 Guidelines for device management
16 4.5 Ethical requirements
5 Tele-services as part of the general stages of HAFM
5.1 General
17 5.2 Client candidacy and profile
18 5.3 Counselling
5.4 Hearing aid fitting
5.5 Verification and validation
5.6 Post-fitting counselling
19 5.7 Follow-up
6 Quality of service
20 Bibliography

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BS EN ISO 21388-2:2024
$102.76