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BS ISO 10006:2017

BS ISO 10006:2017

$167.15

Quality management. Guidelines for quality management in projects

Published By Publication Date Number of Pages
BSI 2017 44
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This document gives guidelines for the application of quality management in projects.

It is applicable to organizations working on projects of varying complexity, small or large, of short or long duration, being an individual project to being part of a programme or portfolio of projects, in different environments, and irrespective of the kind of product/service or process involved, with the intention of satisfying project interested parties by introducing quality management in projects. This can necessitate some tailoring of the guidance to suit a particular project.

This document is not a guide to project management itself. Guidance on quality in project management processes is presented in this document. Guidance on project management and related processes is covered in ISO 21500 .

This document addresses the concepts of both “quality management in projects” and “quality management systems in projects”. These are distinguished by being addressed separately by the following topics and clauses:

  • ― quality management in projects includes: quality management systems in projects (Clause 4); management responsibility in projects (Clause 5); resource management in projects (Clause 6); product/service realization in projects (Clause 7); and measurement, analysis and improvement in projects (Clause 8);

  • ― quality management systems in projects includes: project characteristics (4.1); quality management principles in projects (4.2); project quality management processes (4.3); and a quality plan for the project (4.4).

PDF Catalog

PDF Pages PDF Title
2 National foreword
7 Foreword
8 Introduction
9 1 Scope
2 Normative references
3 Terms and definitions
11 4 Quality management systems in projects
4.1 Context and characteristics of the project
4.1.1 General
12 4.1.2 Organizations
4.1.3 Phases and processes in projects
4.1.4 Project management processes
13 4.2 Quality management principles
4.3 Project quality management processes
4.4 Quality plan for the project
14 5 ​Management responsibility in projects
5.1 ​Top management commitment
5.2 Strategic process
5.2.1 Application of quality management principles through the strategic process
5.2.2 Customer focus
15 5.2.3 ​Leadership
5.2.4 Engagement of people
5.2.5 Process approach
16 5.2.6 Improvement
5.2.7 Evidence-based decision making
17 5.2.8 Relationship management
5.3 Management reviews and progress evaluations
5.3.1 Management reviews
5.3.2 Progress evaluations
18 6 ​Resource management in projects
6.1 Resource-related processes
6.1.1 General
19 6.1.2 Resource planning
6.1.3 Resource control
6.2 Personnel-related processes
6.2.1 General
20 6.2.2 Establishment of the project organizational structure
6.2.3 Allocation of personnel
21 6.2.4 Team development
7 Product/service realization in projects
7.1 General
7.2 Interdependent processes
7.2.1 General
22 7.2.2 Project initiation and project management plan development
23 7.2.3 Interaction management
7.2.4 Change management
24 7.2.5 Process and project closure
7.3 Scope-related processes
7.3.1 General
25 7.3.2 Concept development
7.3.3 Scope development and control
7.3.4 Definition of activities
7.3.5 Control of activities
26 7.4 Time-related processes
7.4.1 General
7.4.2 Planning of activity dependencies
7.4.3 Estimation of duration
7.4.4 Schedule development
27 7.4.5 Schedule control
7.5 Cost-related processes
7.5.1 General
28 7.5.2 Cost estimation
7.5.3 Budgeting
7.5.4 Cost control
29 7.6 Communication-related processes
7.6.1 General
7.6.2 Communication planning
7.6.3 Information management
30 7.6.4 Communication control
7.7 Risk-related processes
7.7.1 General
31 7.7.2 Risk identification
7.7.3 Risk assessment
7.7.4 Risk treatment
32 7.7.5 Risk control
7.8 Procurement processes
7.8.1 General
7.8.2 Procurement planning and control
33 7.8.3 Documentation of procurement requirements
7.8.4 External provider management and development
7.8.5 Contracting
7.8.6 Contract control
34 8 Measurement, analysis and improvement in projects
8.1 General
8.2 Measurement and analysis
8.3 Improvement
8.3.1 Improvement by the originating organization
35 8.3.2 Improvement by the project organization
36 Annex A (informative) Overview of processes for quality management in projects
39 Annex B (informative) Cross reference matrix between this document, ISO 9001:2015 and ISO 21500:2012
42 Bibliography

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BS ISO 10006:2017
$167.15