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BS ISO 13810:2022

$102.76

Tourism and related services. Visits to industrial, natural, cultural and historical sites. Requirements and recommendations

Published By Publication Date Number of Pages
BSI 2022 22
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PDF Catalog

PDF Pages PDF Title
2 National foreword
6 Foreword
7 Introduction
9 1 ​Scope
2 ​Normative references
3 ​Terms and definitions
10 4 ​General requirements
4.1 ​General
4.2 ​Staff
4.2.1 ​General
4.2.2 ​Training programme
11 4.2.3 ​The guide
5 ​Service requirements
5.1 ​Information and communication
12 5.2 ​Booking
5.3 ​Visits
5.3.1 ​General
13 5.3.2 ​Visit introduction
5.3.3 ​Development of the visit
5.3.4 ​Closure of the visit
14 6 ​Facilities and equipment
6.1 ​General
6.2 ​Signage and access to the site
6.3 ​Parking facilities
6.4 ​Toilets
6.5 ​Areas visited
6.6 ​Sales area
15 7 ​Safety and security
8 ​Visitor feedback
16 Annex A (normative) Factors to be considered in the design of the tourist visit
19 Annex B (informative) Design of the service: internal service recommendations
21 Bibliography
BS ISO 13810:2022
$102.76