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BS ISO 37104:2019

BS ISO 37104:2019

$215.11

Sustainable cities and communities. Transforming our cities. Guidance for practical local implementation of ISO 37101

Published By Publication Date Number of Pages
BSI 2019 72
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This document provides guidance on how to implement and maintain a management system for sustainable development based on ISO 37101 principles, specifically in the context of cities, but applicable to other forms of settlement. This document:

  • provides guidance for practical implementation of a management system for sustainable development in cities and other settlements, based on ISO 37101 ;

  • establishes a methodological framework for the systematic evaluation of the sustainable development schemes and achievements in the city or other settlements, based on the cross-analysis of the six purposes of sustainability and the 12 areas of action of ISO 37101 ;

  • illustrates how other International Standards can be used to support successful implementation of ISO 37101 , including, in particular, ISO 37120 (which recommends a suite of city indicators mapped against the six purposes of ISO 37101 ) and ISO 37106 (which provides practical guidance on how to implement joined-up delivery and innovation across organizational boundaries within the city or settlement).

This document is intended for organizing bodies, decision-makers, executive officers and managers in cities – usually, in the first instance, the relevant local governments.

This document is intended to help cities become more sustainable, through the implementation at city level of strategies, programmes, projects, plans and services referred to in this document as schemes (see Note 1 and 3.7). It also provides a platform to help demonstrate and communicate their commitment, progress and achievements.

NOTE 1

In this document, the term “scheme” is used to cover strategies, programs, projects, plans and services.

NOTE 2

The guidance can be used for city-wide strategies, but also, potentially, for some sector-specific schemes at a city level.

This document is applicable to a range of types and scales of communities: cities, towns, villages or other kinds of human settlements with defined boundaries.

NOTE 3

In this document, the term “city” refers to cities, towns, villages or other kind of human settlements with defined territorial boundaries and administrative authority.

The approach is in line with other deliverables developed by ISO/TC 268 and ISO/TC 268/SC 1 that could be identified as the ISO 371XX family.

This document can be used in whole or in part to establish or systematically improve a community-based sustainable development management system. It provides additional operational instructions and examples regarding ways of meeting the 37101 requirements.

PDF Catalog

PDF Pages PDF Title
2 National foreword
7 Foreword
8 Introduction
11 1 Scope
2 Normative references
12 3 Terms and definitions
15 4 Political commitment: leadership, responsibilities, organization and capacity building
4.1 Local leadership in context
16 4.2 Political decision-making
4.3 Organization and capacity building
4.3.1 Organization, roles and responsibilities
17 4.3.2 Capacity building within the management system’s staff
4.4 Involving interested parties
4.4.1 The importance of engagement and partnership
18 4.4.2 Communicating effectively with interested parties
4.4.3 Involvement and communication throughout the process of managing sustainable development
21 5 Implementing a management system for sustainable development
5.1 Introducing the five-step process
23 5.2 Baseline review
5.2.1 Overview
24 5.2.2 Mapping the local situation
25 5.2.3 Establishing a diagnosis
26 5.2.4 Benchmarking against relevant comparators
27 5.3 Defining a strategy for sustainable development
5.3.1 Overview
5.3.2 Setting local priorities to achieve the policy
28 5.3.3 Defining objectives of sustainable development, corresponding to priorities
5.3.4 Setting long-term targets
5.3.5 Defining related key performance indicators (KPIs)
30 5.4 Establishing the action plan and planning its implementation
5.4.1 Overview
31 5.4.2 Establishing the action plan
5.4.3 Managing common risks and common enablers that cut across the areas of action
32 5.5 Conducting performance evaluation and continual improvement
5.5.1 Overview
5.5.2 Monitoring the city’s progress towards sustainable development
34 5.5.3 Continually improving the management system for sustainable development
5.5.4 ​Record control
35 5.5.5 ​Management review
36 6 Support for the management system
6.1 Resources
37 6.2 Competence
6.3 Awareness
38 6.4 Communication
39 6.5 Documented information
6.5.1 General
40 6.5.2 Creating and updating
6.5.3 Control of documented information
42 Annex A (informative) ISO 37101 and ISO 37104 support the UN sustainable development goals (SDGs)
47 Annex B (informative) Case studies
66 Annex C (informative) Example of the application of the ISO 37101 cross-analysis matrix
71 Bibliography

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BS ISO 37104:2019
$215.11