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BS ISO 44002:2019

BS ISO 44002:2019

$215.11

Collaborative business relationship management systems. Guidelines on the implementation of ISO 44001

Published By Publication Date Number of Pages
BSI 2019 96
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This document gives guidelines for organizations on implementing ISO 44001 (see Figure 3) in order to achieve successful collaborative business relationships, as well as helping organizations use and implement the framework specification effectively.

This document explains what is intended by each requirement of ISO 44001, why each is important, and recommends approaches to take for their practical implementation. How to meet the requirements is individually evaluated and applied in the context of each organization.

This document is applicable to any organization.

PDF Catalog

PDF Pages PDF Title
2 undefined
9 Foreword
10 Introduction
13 1 Scope
2 Normative references
14 3 Terms, definitions and abbreviated terms
3.1 Terms and definitions
3.2 Abbreviated terms
4 Context of the organization
4.1 Understanding the organization and its context
4.1.1 What: summary of the intent
4.1.2 Why: explanation of relevance
4.1.3 How: implementation guidance
15 4.2 Understanding the needs and expectations of stakeholders
4.2.1 What: summary of the intent
4.2.2 Why: explanation of relevance
4.2.3 How: implementation guidance
4.3 Determining the scope of the collaborative business relationship management system
4.3.1 What: summary of the intent
4.3.2 Why: explanation of relevance
4.3.3 How: implementation guidance
16 4.4 Collaborative business relationship management system
4.4.1 What: summary of the intent
4.4.2 Why: explanation of relevance
4.4.3 How: implementation guidance
4.5 Creation of value
4.5.1 What: summary of the intent
4.5.2 Why: explanation of relevance
4.5.3 How: implementation guidance
17 5 Leadership
5.1 Leadership and commitment
5.1.1 What: summary of the intent
5.1.2 Why: explanation of relevance
5.1.3 How: implementation guidance
18 5.2 Policy
5.2.1 What: summary of the intent
5.2.2 Why: explanation of relevance
5.2.3 How: implementation guidance
19 5.3 Organization roles, responsibilities and authorities
5.3.1 Top management
5.3.2 Establishment of an organizational governance structure
20 5.3.3 Senior executive responsible
21 6 Planning
6.1 Actions to address risks and opportunities
6.1.1 What: summary of the intent
6.1.2 Why: explanation of relevance
6.1.3 How: implementation guidance
6.2 Collaborative business relationship objectives and planning to achieve them
6.2.1 What: summary of the intent
6.2.2 Why: explanation of relevance
22 6.2.3 How: implementation guidance
6.3 Identification and prioritization of collaborative business relationships
6.3.1 General
23 6.3.2 Identification of opportunities for collaboration
24 7 Support
7.1 Resources
7.1.1 What: summary of the intent
7.1.2 Why: explanation of relevance
7.1.3 How: implementation guidance
25 7.2 Competence and behaviour
7.2.1 What: summary of the intent
7.2.2 Why: explanation of relevance
7.2.3 How: implementation guidance
26 7.3 Awareness
7.3.1 What: summary of the intent
7.3.2 Why: explanation of relevance
7.3.3 How: implementation guidance
7.4 Communication
7.4.1 What: summary of the intent
7.4.2 Why: explanation of relevance
7.4.3 How: implementation guidance
27 7.5 Documented information
7.5.1 General
7.5.2 Creating and updating
7.5.3 Control of documented information
28 7.5.4 Record of collaborative competencies
7.5.5 Corporate RMP
29 8 Operation
8.1 Operational planning and control
8.1.1 What: summary of the intent
8.1.2 Why: explanation of relevance
8.1.3 How: implementation guidance
8.2 Operational awareness (Stage 1)
8.2.1 General
30 8.2.2 Duties of SER
8.2.3 Application and validation of operational governance structure
31 8.2.4 Identification of operational objectives and value
8.2.5 Establishment of value analysis process
32 8.2.6 Identification and prioritization of collaborative business relationships
8.2.7 Development of competencies and behaviour
33 8.2.8 Initial risk assessment
34 8.2.9 Establishment of the RMP
35 8.3 Knowledge (Stage 2)
8.3.1 General
36 8.3.2 Strategy and business case
39 8.3.3 Identification of key individuals’ competence and behaviour
8.3.4 Knowledge management
41 8.3.5 Supply chain and extended enterprise risks and opportunities
8.3.6 Implementation of risk management process
43 8.3.7 Evaluation of the business case
44 8.3.8 Incorporation of knowledge into the RMP
8.4 Internal assessment (Stage 3)
8.4.1 General
45 8.4.2 Capability and environment for collaboration
8.4.3 Assessment of strengths and weaknesses
46 8.4.4 Assessment of collaborative profile
47 8.4.5 Appointment of collaborative leadership
48 8.4.6 Definition of partner selection criteria
49 8.4.7 Implementation of the RMP
50 8.5 Partner selection (Stage 4)
8.5.1 General
8.5.2 Nomination of potential collaborative partners
51 8.5.3 Partner evaluation and selection
52 8.5.4 Development of engagement and negotiation strategy for collaboration
53 8.5.5 Initial engagement with potential partners
8.5.6 Assessment of joint objectives
54 8.5.7 Assessment of joint exit strategy
8.5.8 Selection of preferred partners
55 8.5.9 Initiation of joint RMP
8.6 Working together (Stage 5)
8.6.1 General
56 8.6.2 Establishment of the joint governance structure
61 8.6.3 Joint knowledge management process
62 8.6.4 Establish joint risk management process
63 8.6.5 Operational process and systems review
64 8.6.6 Measurement of delivery and performance
8.6.7 Improvement of organizational collaborative competence
66 8.6.8 Establishment of a joint issue resolution process
67 8.6.9 Establishment of a joint exit strategy
69 8.6.10 Agreements or contracting arrangements
72 8.6.11 Establishment and implementation of the joint RMP
8.7 Value creation (Stage 6)
8.7.1 General
73 8.7.2 Establishment of the value creation process
74 8.7.3 Identification of improvement and setting of targets
75 8.7.4 Use of learning from experience
76 8.7.5 Updating of the joint RMP
8.8 Staying together (Stage 7)
8.8.1 General
77 8.8.2 Oversight by the SERs
8.8.3 Management of the joint relationship
78 8.8.4 Implementation of monitoring of behaviour and trust indicators
80 8.8.5 Continual value creation
8.8.6 Delivery of joint objectives
81 8.8.7 Analysis of results
8.8.8 Issue resolution
82 8.8.9 Maintenance of the joint exit strategy
83 8.8.10 Maintenance of the joint RMP
84 8.9 Exit strategy activation (Stage 8)
8.9.1 General
85 8.9.2 Initiation of disengagement
8.9.3 Business continuity
86 8.9.4 Evaluation of the relationship
87 8.9.5 Future opportunities
8.9.6 Review and updating of the RMPs
88 9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
9.1.1 General
9.1.2 Exit evaluation
89 9.2 Internal audit
9.2.1 General
9.2.2 Conduct internal audits/planning and maintaining audit programmes
90 9.3 Management review
9.3.1 What: summary of the intent
9.3.2 Why: explanation of relevance
9.3.3 How: implementation guidance
10 Improvement
10.1 Nonconformity and corrective action
10.1.1 What: summary of the intent
91 10.1.2 Why: explanation of relevance
10.1.3 How: implementation guidance
10.2 Continual improvement
10.2.1 What: summary of the intent
10.2.2 Why: explanation of relevance
10.2.3 How: implementation guidance
92 Bibliography

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BS ISO 44002:2019
$215.11