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BS ISO/IEC 33020:2015

BS ISO/IEC 33020:2015

$142.49

Information technology. Process assessment. Process measurement framework for assessment of process capability

Published By Publication Date Number of Pages
BSI 2015 28
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PDF Catalog

PDF Pages PDF Title
6 Foreword
7 Introduction
8 1 Scope
2 Normative references
3 Terms and definitions
9 4 Overview
5 A process measurement framework for process capability
5.1 Introduction
5.2 Process capability levels and process attributes
5.2.1 Process capability Level 0: Incomplete process
5.2.2 Process capability Level 1: Performed process
10 5.2.3 Process capability Level 2: Managed process
11 5.2.4 Process capability Level 3: Established process
5.2.5 Process capability Level 4: Predictable process
12 5.2.6 Process capability Level 5: Innovating process
13 5.3 Process attribute rating scale
14 5.4 Process attribute rating method
5.4.1 Rating method R1
15 5.4.2 Rating method R2
5.4.3 Rating method R3
5.5 Aggregation method
16 5.5.1 One dimensional aggregation methods
5.5.2 Two dimensional aggregation methods
5.6 Process capability level model
18 Annex A
(informative)

Conformity of the process measurement framework

23 Annex B
(informative)

Example of a process performance model

25 Bibliography

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BS ISO/IEC 33020:2015
$142.49