{"id":248970,"date":"2024-10-19T16:24:25","date_gmt":"2024-10-19T16:24:25","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bs-en-iso-410142020\/"},"modified":"2024-10-25T11:35:41","modified_gmt":"2024-10-25T11:35:41","slug":"bs-en-iso-410142020","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bs-en-iso-410142020\/","title":{"rendered":"BS EN ISO 41014:2020"},"content":{"rendered":"
This document gives guidelines for the development of a strategy for facility management (FM) when the FM organization:<\/p>\n
intends to ensure alignment between FM requirements and the objectives, needs and constraints of the demand organization\u2019s core business;<\/p>\n<\/li>\n
wants to improve the usefulness and benefits provided by the facilities for the betterment of the demand organization and its core business;<\/p>\n<\/li>\n
aims to meet the needs of stakeholders and applicable provisions consistently;<\/p>\n<\/li>\n
aims to be sustainable in a globally competitive environment.<\/p>\n<\/li>\n<\/ol>\n
PDF Pages<\/th>\n | PDF Title<\/th>\n<\/tr>\n | ||||||
---|---|---|---|---|---|---|---|
2<\/td>\n | National foreword <\/td>\n<\/tr>\n | ||||||
4<\/td>\n | European foreword <\/td>\n<\/tr>\n | ||||||
7<\/td>\n | Foreword <\/td>\n<\/tr>\n | ||||||
8<\/td>\n | Introduction <\/td>\n<\/tr>\n | ||||||
11<\/td>\n | 1 Scope 2 Normative references 3 Terms, definitions and abbreviated terms 3.1 Terms related to facility management <\/td>\n<\/tr>\n | ||||||
12<\/td>\n | 3.2 Terms related to assets 3.3 Terms related to people <\/td>\n<\/tr>\n | ||||||
13<\/td>\n | 3.4 Terms related to sourcing 3.5 Terms related to process <\/td>\n<\/tr>\n | ||||||
14<\/td>\n | 3.6 Terms related to finance 3.7 Terms related to general business <\/td>\n<\/tr>\n | ||||||
15<\/td>\n | 3.8 Terms related to measurement <\/td>\n<\/tr>\n | ||||||
16<\/td>\n | 3.9 Abbreviated terms 4 Understanding the demand organization 4.1 Organization 4.1.1 General <\/td>\n<\/tr>\n | ||||||
17<\/td>\n | 4.1.2 Structure 4.1.3 Human capital 4.1.4 Value system and organizational culture <\/td>\n<\/tr>\n | ||||||
18<\/td>\n | 4.1.5 Management style 4.2 Governance 4.2.1 General 4.2.2 Ownership and use 4.2.3 Leadership 4.2.4 Regulation and compliance 4.2.5 Policy and procedures <\/td>\n<\/tr>\n | ||||||
19<\/td>\n | 4.2.6 Maturity of activities, processes and systems 4.3 Context 4.3.1 General 4.3.2 Business strategy <\/td>\n<\/tr>\n | ||||||
20<\/td>\n | 4.3.3 Objectives, needs, constraints and value drivers 4.3.4 Measuring success <\/td>\n<\/tr>\n | ||||||
21<\/td>\n | 4.3.5 Performance metrics 4.3.6 Markets and competitive analysis 4.3.7 Relationship between core and non-core activities 4.3.8 Target operating model <\/td>\n<\/tr>\n | ||||||
22<\/td>\n | 4.3.9 Current and planned non-core activities 4.3.10 Targets for improvement 4.3.11 Information and communication technology 4.3.12 Information management 4.4 Risk management 4.4.1 Threats and opportunities <\/td>\n<\/tr>\n | ||||||
23<\/td>\n | 4.4.2 Continuity and recovery planning <\/td>\n<\/tr>\n | ||||||
24<\/td>\n | 4.5 Strategic alignment 5 Developing FM requirements 5.1 Current and future interest in facilities 5.1.1 General 5.1.2 Nature of facilities <\/td>\n<\/tr>\n | ||||||
28<\/td>\n | 5.1.3 Sustainable space provision 5.2 Maturity of FM 5.2.1 General 5.2.2 Current competences <\/td>\n<\/tr>\n | ||||||
29<\/td>\n | 5.2.3 Targets for improvement 5.3 Briefing for refurbished or new facilities <\/td>\n<\/tr>\n | ||||||
30<\/td>\n | 5.4 Stakeholders 5.4.1 General 5.4.2 Facility users 5.4.3 Level of specification 5.5 Accessibility, inclusiveness and equalities <\/td>\n<\/tr>\n | ||||||
31<\/td>\n | 5.6 Functional requirements 5.7 Scope of services 5.7.1 General 5.7.2 Technical services 5.7.3 Business support <\/td>\n<\/tr>\n | ||||||
32<\/td>\n | 5.7.4 Integrator model 5.8 Service specifications 5.9 Outputs and targets 5.9.1 General <\/td>\n<\/tr>\n | ||||||
33<\/td>\n | 5.9.2 Environmental performance 5.9.3 Social performance 5.9.4 Economic performance 5.10 Service levels 5.11 Service delivery options <\/td>\n<\/tr>\n | ||||||
34<\/td>\n | 5.12 Sourcing 5.12.1 General 5.12.2 Internal service provision 5.12.3 External service provision <\/td>\n<\/tr>\n | ||||||
35<\/td>\n | 5.13 Innovations in service delivery 5.14 Market audit 5.15 Verification and feedback 6 Formulating the FM strategy 6.1 Compiling the strategy <\/td>\n<\/tr>\n | ||||||
36<\/td>\n | 6.2 Format and content 6.3 Budgetary requirements 6.4 Procurement <\/td>\n<\/tr>\n | ||||||
38<\/td>\n | 6.5 Communication and feedback 6.6 Implementation plan 7 Managing performance 7.1 Monitoring and control of performance <\/td>\n<\/tr>\n | ||||||
39<\/td>\n | 7.2 Performance indicators 7.3 Performance measurement 7.4 Performance review 7.5 Corrective actions 7.6 Feedback and lessons learned <\/td>\n<\/tr>\n | ||||||
40<\/td>\n | 8 Improving outcomes 8.1 Applying lessons learned 8.2 Reassessing outputs and targets 8.3 Updating the FM strategy 8.4 Updating the FM policy <\/td>\n<\/tr>\n | ||||||
41<\/td>\n | Annex A (informative) Examples of threats and opportunities <\/td>\n<\/tr>\n | ||||||
43<\/td>\n | Annex B (informative) Examples of factors affecting business strategy <\/td>\n<\/tr>\n | ||||||
45<\/td>\n | Annex C (informative) Considerations when formalizing the FM strategy document <\/td>\n<\/tr>\n | ||||||
47<\/td>\n | Annex D (informative) Example of an FM strategy <\/td>\n<\/tr>\n | ||||||
50<\/td>\n | Bibliography Index <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":" Facility management. Development of facility management strategy<\/b><\/p>\n |