{"id":637812,"date":"2024-11-06T01:03:47","date_gmt":"2024-11-06T01:03:47","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/iso-iec-tr-30105-72019\/"},"modified":"2024-11-06T01:03:47","modified_gmt":"2024-11-06T01:03:47","slug":"iso-iec-tr-30105-72019","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/iso\/iso-iec-tr-30105-72019\/","title":{"rendered":"ISO\/IEC TR 30105-7:2019"},"content":{"rendered":"<p>This document presents an exemplar for maturity assessment, following the framework for assessment of process capability levels and measurement of an organization&#039;s maturity level for an ITES-BPO service provider. <\/p>\n<p>This document:<\/p>\n<p>\u2014     uses the set of indicators for process performance and process capability;<\/p>\n<p>\u2014     helps to collect the objective evidence that enables an assessor to determine the process ratings;<\/p>\n<p>\u2014     helps to assess the result of the process capability level;<\/p>\n<p>\u2014     serves as a measurement framework for processes and provides an organization maturity model for ITES-BPO organizations delivering the services;<\/p>\n<p>\u2014     is useful for all users of the ISO\/IEC 30105 series, including but not limited to internal assessors, external assessors, ITES-BPO service providers and ITES-BPO service customers;<\/p>\n<p>\u2014     supports the performance assessment by providing a framework to measure and derive capability and organization maturity levels.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><b>Information technology \u2014 IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes \u2014 Part 7: Exemplar for maturity assessment<\/b><\/p>\n<table style=\"width: 100%\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td>Published By<\/td>\n<td>Publication Date<\/td>\n<td>Number of Pages<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/pdfstandards.shop\/product-category\/publishers\/iso\/\"><b>ISO<\/b><\/a><\/td>\n<td>2019-10<\/td>\n<td>30<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":637825,"template":"","meta":{"rank_math_lock_modified_date":false,"ep_exclude_from_search":false},"product_cat":[655,2634],"product_tag":[],"class_list":{"0":"post-637812","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-35-020","7":"product_cat-iso","9":"first","10":"instock","11":"sold-individually","12":"shipping-taxable","13":"purchasable","14":"product-type-simple"},"_links":{"self":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product\/637812","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media\/637825"}],"wp:attachment":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media?parent=637812"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_cat?post=637812"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_tag?post=637812"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}